Thornton Gale
Technical Writer

Skills

 

Formal Education

Oregon State University (June 1964)

B.S., Mathematics

Cambridge Institute - MIT (October 1987 to February 1988)

Completed this intense graduate-school level six month course titled Computing and Communications Technologies taught by Dr. John Donovan, Professor, MIT Sloan School of Management.  This course taught UNIX technology using Donovan's infamous "surround" concept.  We learned all aspects of integrating UNIX in a mainframe environment in a series of real-life classroom scenarios.

Other Post Baccalaureate Formal Education (1964 to present)

I have consistently pursued what I call my lifetime education program.  Through the decades, I have completed various college courses for 87 graded quarter credits above my B.S. degree.  These were academic courses in French, Fine Arts, Business and Mathematics.  In particular, I did graduate work (completed 21 quarter credits) for an M.S. in Mathematics at the University of Washington Graduate School but was forced to withdraw due to employment commitments.

Skill

Training (Days)

My actual experience with this skill

Languages

 

 

C#.NET

15

Wrote several utility apps

VB.NET

5

Wrote several utility apps

Smalltalk

5

Wrote a large integrated app (“IndexBlaster”)

JAVA

8

Wrote a medium sized app

C /C++

10

Wrote an integrated app (“FileValet”)

VBA

10

Wrote 2 large integrated apps (mail list manager)

JavaScript

3

Wrote a web based favorites application

Perl

3

Wrote several utility apps

Assembler (Intel)

5

Wrote extensive physical layer support code

Assembler (IBM/360)

15

Wrote many utilities and several integrated apps

 

 

 

Environment - API

 

 

WCF

10

Wrote an application “LANIntegrater” (in work)

ASP.NET

10

Wrote several test websites

ADO.NET

5

Wrote a web based address list system

SQL Server

5

Completed class problems

Windows Native API

5

Completed class problems

Macintosh Native API

5

Wrote an integrated app

 

 

 

System Admin

 

 

UNIX

10

Good experience in my  post-grad program

Windows Server

28

I installed & maintain my local office Windows 2000 server environment

IBM MVS

20

Extensive job experience

 

 

 

Web

 

 

Authoring & Design

5

Have created many websites

Web Master

10

Have good experience implementing and maintaining websites

 

 

 

Resume

Detailed List of Experience

I have very deep experience as a professional in the computer industry in all phases of software engineering including planning, design, development, documentation, maintenance and project management.  My career started in mainframe computing in the 1960's and has continuously evolved into the modern era of distributed computing (on both Windows and Macintosh).  Here is my experience starting with the latest:

Future Tense, Ltd (1990 - present)

Upon taking advantage of a very generous early retirement opportunity from US West in 1990 (see next), I formed the corporation Future Tense, Ltd. to continue pursuing my career in computer technology.  Under Future Tense, Ltd. I have both studied and put into practice many of the major technology innovations of the last 20 years. During this period, I also entered into a partnership to form a company called Future Strategies to pursue corporate strategic consulting.  

Web Hosting Company (2005 - present)

Formed the web hosting company www.genealogyhosting.com to provide web hosting services (domain names, hosting plans, etc.).  My primary target market is genealogists interested in creating a genealogy website.  I wrote a book describing all aspects of genealogy websites Getting Started on Your Genealogy Website (Lulu Publishing, 2008).  Also I wrote several Internet articles on how to design, develop, implement and maintain a genealogy (or any) website.

Computer Consultant (2000 - 2005)

Earned my  A+ certification and created a successful computer consulting service.  This work involved installing hardware, applications, software, and operating systems on Windows machines. Troubleshooting and error correction especially of network issues was also a big part of this work.

Political Consultant - Computer Support  (1995 - 2009)

Served as the computer support person for several candidates running in a variety of races including Washington State Senate, and Mercer Island City Council (2 candidates).    I also served as the computer support person for a grass-roots political organization focused on local issues of importance to the citizens.  This work as a political computer support person involved creating and maintaining web sites, creating and maintaining mail address lists, and creating the handouts, brochures and mail content.  I created a sophisticated address list system in Visual Basic for Applications (VBA) under Microsoft Excel providing highly targeted, non-duplicated mailings.  

Enterprise Modeling and Reengineering (1992 - 1999)

Was a General Partner in the consulting firm Future Strategies focusing on enterprise reengineering.  With my partner, we developed an object-oriented enterprise modeling methodology for enterprise reengineering called Future Strategies Business Planning (FSBP).  Our FSBP methodology is a comprehensive seven-stage process which addresses enterprise-wide process design and re-invention resulting in an object-oriented enterprise model.  We wrote a book describing our methodology Getting Results with the Object-Oriented Enterprise Model (Cambridge University Press, 1996). 

Rapid Application Development (RAD) Methodology and Training (1990 - 1992)

Developed a comprehensive methodology for Rapid Applications Development (RAD) that defines a step-by-step process for developing systems in a very short time.  This work was years ahead of its time and the modern term for the “RAD approach” (a 1990s term) to rapid systems development is “agil development.” My RAD methodology not only advocated sophisticated technology tools but also a radical shift in corporate culture.   In my experience in systems development, rapid application development is best achieved by focusing on team sociology, team responsibility, organizational change, and a drastically different work environment.  I developed an intense two-day RAD training course for project teams and conducted my class many times during this period..

Software Engineering Projects (1990 to present)

Since 1990, I have developed many computer applications.for desktop computers.  Here are four significant ones which are complete applications (i.e., with not only software but also documentation, and support):

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US West (1969 - 1990)

I spent twenty-one fantastic years in the IT department of U S West (which became Quest Communications then CenturyLink) where I became the senior technology architect of the company.  There I gained broad expertise in computer technology from both a systems engineering standpoint and a business standpoint.  I served as systems architect on a variety of high-profile projects in which computer technology empowered strategic business direction.  While this experience is ancient, many skills I learned during this era do not deteriorate with time such as project management, team (human) dynamics, client (customer) relations, the nature of project evolution, and the discipline of systems management.

Bellingham Re-engineering Project (1988 - 1990)

I was a Systems architect of this corporate-sponsored U S WEST reengineering project to explore and test alternative local exchange telephony.  This strategic pilot project brought together key enterprise architects from the core departments of the company in a skunk-works environment with the central office in Bellingham Washington as our laboratory.  We proposed and tested the complete reengineering and rediscovery of the local exchange telephone business. During this project, I designed and established a Rapid Applications Development (RAD) environment that accomplished 24 months of application development work (standard approach) in 4 months (with my RAD approach).

PC Programmer (1984 - 1988)

I was active as a senior technology leader in the corporate response to the breakup of the Bell System and the formation of US West (now CenturyLink).  I participated in several corporate-level teams to integrate the computer departments of the three Bell companies (Pacific Northwest Bell, Mountain Bell, Northwestern Bell) that were consolidated to form US West.  During this era, many new major applications were required in a short amount of time to support and integrate the new company.  This led to the formation of an expert team to design, develop and install a programmer workbench to support the design and implementation of all the new programming projects.    Our efforts were prioritized as a corporate imperative and was staffed by a small but very powerful team of technology experts, designers, and software engineers.  We developed a LAN/PC based system with a central repository implemented in dBaseIII.  Our programmer’s workbench was deployed to several development projects of US West to greatly speed up their completion.  In addition to the dBaseIII code, I wrote many modules in C (to optimize flow) and 8086 assembler language (for screen save, field input / edit, and the menu system).

Mainframe Systems Programmer (1969 - 1984)

During this era, I installed and maintained mainframe operating systems and production environments for two huge computer centers (Seattle, Portland).  These computer centers were like factories that operated 24 hours a day producing thousands of telephone bills each day. This work involved system generation, installing, and modifying the IBM/360 MVS/JES3 operating system; trouble shooting, correcting, and tracking problems; and planning, scheduling and controlling system modifications. During this period, I also designed and wrote several complex system utilities in IBM/360 assembler language (including a change management system, a disaster backup system and an operator job control utility).  In later years, I was assigned team leadership positions which involved planning and managing several large-scale hardware and software installation projects involving installation of mainframe computers in the two computer centers. Down-time of these huge computer systems was catastrophic and disciplined system management was critical.  I developed many management control procedures and tools for computer operations management. During this epoch, my personal management and planning skills matured with the unprecidented challenge of the 1984 Bell System breakup (from a regulated monopoly) which drastically affected the requirements placed on our computer centers.

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Boeing (1964 - 1969)

This was the era of the “Industrial  / Military Complex” and the era of the second-generation computer (first use of transistors).  Boeing was at the forefront of harnessing data processing to control the vast manufacturing process that produced the jet age (beginning with the 707).  Each airplane consisted of hundreds of thousands of parts which had to be manufactured or purchased.  A series of very sophisticated computer applications (i.e., surprisingly sophisticated for the time) controlled this process. I was an “Application Programmer” and we programmed in assembler language and made changes by patching programs in machine language between reassemblies.  In the mid-sixties, the old second generation mainframes (IBM 7080s, IBM 1401s) gave way to the third generation by the introduction of the IBM/360 (1964).   At that point one of the greatest productivity innovations in computer history came about: COBOL.  I was a COBOL programmer with dozens of others on one of the first large scale online systems in history (Integrated Purchase Order System, 1968). This system had a central database (although primitive) and was implemented on IBM/360s using disks and terminals connected by teleprocessing facilities (all were firsts for the computer industry).

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Oregon State University (1963 - 1964)

As a math major (1960 - 1964), I studied digital computers including courses in programming and operations at Oregon State University during the years 1963 - 1964.  At the time, OSU had an ALWAC IIIe Digital computer.  The ALWAC IIIe was a vacuum-based first-generation computer comparable in power to the IBM/650.  All input was punched into paper tape.  I wrote several programs in a primitive assembler language to solve the assigned math problems.  However, the final project was to write a program in machine language (i.e., the actual hexadecimal code that is executed directly by the CPU) to find the greatest common divisor of two numbers entered at the console.  Coding this problem in machine language and effectively reassembling the hexadecimal code on each iteration then retyping it to a paper tape proved to be a very humbling experience.

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